Terms & Conditions

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Cravito After-Sales Agreement

After-Sales Agreement & Disclaimer

Effective Date: [Date of Purchase]

This After-Sales Agreement & Disclaimer is entered into by and between the Seller – Cravito and the Buyer of this package. By purchasing and downloading any digital product (themes, plugins, software, or any related files) from the Seller, the Buyer agrees to the following terms and conditions:

1. No Liability Disclaimer

1.1. The Seller provides all digital products “as-is” without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

1.2. The Seller is not responsible for:

  • Any compatibility issues with the Buyer’s WordPress installation, hosting environment, or third-party plugins.
  • Loss of data, downtime, or disruptions caused by the use of any product.
  • Any modifications, alterations, or misuse of the purchased product by the Buyer.

1.3. The Buyer acknowledges that some themes/plugins may require a license for automatic updates or premium support, which is not included in this package. The Seller is not responsible for providing updates beyond the version sold.

2. No Refund Policy

2.1. Due to the nature of digital products, all sales are final, and the Seller does not offer refunds, exchanges, or returns once the purchase is completed.

2.2. The Buyer is responsible for ensuring compatibility of the purchased product before completing the transaction.

2.3. Refunds will not be issued in cases of:

  • Buyer’s remorse or change of mind.
  • Lack of technical knowledge required to install or use the product.
  • Issues caused by third-party conflicts, hosting configurations, or incorrect installations.

2.4. Exceptions to the refund policy will only apply if:

  • The purchased file is corrupt and cannot be accessed (and a replacement is not available).
  • The Buyer accidentally purchases the same product multiple times (subject to review).

3. Limited Support & Additional Subscriptions

3.1. The Seller does not provide official technical support for the purchased products.

3.2. Any guidance or installation assistance provided by the Seller is at their discretion and does not constitute an obligation for ongoing support.

3.3. The Buyer understands and agrees that some premium features, such as automatic updates and developer support, are not included.

3.4. Any additional premium monthly or yearly subscriptions required by third-party providers will not be covered by this package. This package already includes the base premium plugin necessary for website functionality. If any plugin or theme requires an additional subscription, API key, or recurring payment for continued access to certain features, the Buyer is solely responsible for covering those costs.

4. Legal & Indemnification

4.1. The Buyer agrees to indemnify and hold harmless the Seller from any claims, damages, or losses resulting from the use of the purchased product.

4.2. The Seller shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the purchased product.

4.3. The Buyer agrees not to resell, redistribute, or share the purchased product in violation of intellectual property rights.

5. Agreement Acceptance

By completing a purchase, the Buyer acknowledges, agrees, and accepts all the terms outlined in this Agreement. The Buyer waives all rights to dispute the terms of this Agreement after purchase.